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PIERCE Shipping and Return Information

Shipping and Return Information

Free Shipping – Receive free shipping on dump kits, bale spikes, and under the following circumstances:

  • Item is under 120 Pounds and over $99
  • Available only in the contiguous US (AK and HI are excluded)


In-Stock, non-freight items usually ship the same day if ordered before 12PM CST. We are open and ship Monday through Friday. Orders received on weekends and holidays are shipped the following business day. 

All items shipped must be sent to a physical address and cannot be delivered to PO boxes. If a PO box address is submitted without a physical address, your order may be delayed or canceled. Origin zip code for shipments is 76365.

<<Click Here to View UPS Transit Maps>>

<<Click Here to View FedEx Transit Maps>>

If an item is temporarily out of stock, we will contact you with the next-earliest shipping date. You can choose to wait for the item or cancel it from your order.

Orders shipped via expedited shipping must be placed by 12:00 PM CST Monday – Friday for next day delivery. Anything ordered to a business location on a Friday would be delivered on the next business day (Monday).

If an item/order is over-sized or exceeds 150 lbs., it will ship via LTL freight truck.

LTL Orders

Make sure to accurately select lift gate and zoning requirements.

Waiting for LTL Shipment:

Expect and accept any calls from freight carrier to schedule delivery. 

Upon LTL Delivery:

  • Upon delivery check the driver’s delivery receipt for correct name, delivery location, etc.
  • Inspect all boxes, and pallets, and product for any signs of damage or mishandling. Noting any damage directly on the delivery receipt – be specific
    • Do not sign without inspecting and annotating any issues.
    • Use your cell phone to video or take photos to document any damage.
  • Check/Inspect all sides of the shipment look for damage to the shrink wrap, tape, boxes/pallet.
  • If the shipment is damaged DO NOT refuse delivery. Document the damage thoroughly and immediately contact us and the shipper.

Return Policy

Returns are accepted under the following circumstances:

  • An Item can be returned within 30 days after delivery if unused and undamaged.
  • You must call 940-538-5643 or click here to fill out the return form and be contacted by PIERCE. You must receive a return merchandise authorization number and instructions to return the product and receive any refund. This is a necessary step for return.
  • All return shipping costs are non-refundable and the responsibility of the buyer.
  • A 15% – 20% re-stocking fee will apply and be deducted from the refunded amount of the returned item.
  • Refunds will be given in the original form of payment.
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Free Shipping